30+ years of industry experience
B2B Fulfilment Services For UK Businesses
B2B Fulfilment Services For UK Businesses
Fulfilment for businesses that sell to other businesses.
Selling to other businesses is a different job to selling to consumers, and the fulfilment behind it needs to work differently too.
Orders come in pallets and cases rather than single parcels, customers work from purchase orders and pre-agreed delivery windows, and a mistake isn't just a late parcel, it affects someone else's business.
At SFI, we provide B2B fulfilment for UK businesses that supply other businesses, including wholesalers, distributors, manufacturers and brands managing trade or retail accounts.
With over 30 years of experience in commercial logistics, we store, pick, pack and deliver business orders properly, so your customers get what they ordered, when they expect it and in the condition they expect it.
White-glove care as standard
Nationwide reach throughout the UK
Highly trained warehouse teams
30+ years of industry experience
White-glove care as standard
Nationwide reach throughout the UK
Highly trained warehouse teams
What is B2B fulfilment?
B2B fulfilment is the process of storing, picking, packing and delivering stock for business customers rather than consumers.
Orders are usually bigger, arrive against a purchase order, and get delivered to another business's site, whether that's a warehouse, a shop or a distribution centre.
That's a different job to sending parcels to somebody's front door. If you're shipping individual orders to consumers rather than bulk stock to other businesses, our ecommerce fulfilment service is probably a better fit.
If you want the fuller explanation of how B2B fulfilment works and how it compares to B2C, we've also put together a guide to B2B fulfilment.
How B2B fulfilment works with SFI
01
Understanding your customers and order types
We start by finding out who you sell to and how they order, whether that's trade accounts, wholesale customers, retailers or a mix of all three.
02
Goods-in and stock intake
Stock is checked against delivery notes, quantities confirmed and any damage recorded before it goes into storage, so problems get caught at the door rather than on a customer's order.
03
Storage and inventory management
Your stock is stored and tracked in our warehouse, so you and your team always know what's in stock, what's on order and what's available to sell.
04
Picking, packing and preparing orders
Orders are picked and packed at pallet, case or unit level depending on what the customer has ordered, then labelled and prepared for delivery.
05
Delivery
Deliveries are planned around delivery windows and site access. Where deliveries need to reach the final destination reliably and on time, our last-mile delivery team manages that stage directly.
What makes B2B orders different from consumer orders?
Businesses we work with
SFI supports a range of businesses that fulfil orders for other businesses rather than individual consumers, including:
- Wholesalers and distributors
- Manufacturers supplying trade or retail customers
- Furniture and equipment companies
- Brands managing multiple trade or business accounts
- Businesses replenishing stock to other companies' sites or branches
Whatever your customers order and however often they order it, our team works with you to keep those accounts supplied properly.
Why choose SFI for B2B fulfilment?
Business orders come with more moving parts than parcels, and getting one wrong tends to cause more disruption than a late delivery.
A missed slot can mean a rejected delivery, or a short pallet can leave a branch without stock it was relying on.
Businesses choose SFI for B2B fulfilment because we offer:
- Over 30 years of commercial logistics experience
- Warehouse teams used to handling pallet, case and bulk orders
- Clear, accurate stock records so you always know what's available
- Delivery planned around your customers
- The ability to deliver to multiple business sites from one order
- A commercial logistics partner who can take on storage, distribution and delivery together, rather than one part of the job in isolation
FAQs
B2B fulfilment covers orders sent from one business to another, usually in bulk and against a purchase order. Ecommerce fulfilment covers individual parcels sent to consumers. If you need the parcel side of things, our ecommerce fulfilment page covers that service.
Yes, our warehouse teams regularly pick and pack orders at pallet, case and unit level, depending on what your customer has ordered.
Yes. Returned stock can be collected, checked and either put back into inventory or handled according to your instructions through our reverse logistics service.
Yes, we can flex warehouse space, handling and delivery when your order volumes change, including short-term overflow storage where needed.
We work with businesses at different stages, from single trade accounts to multi-site rollouts. Speak to the team about your order volumes and we'll talk through what makes sense.
Where it makes sense to, yes. If you use an ERP, an inventory platform or your own ordering process, we'll talk through how stock and order information should pass between our systems and yours, so your team always knows what's in stock and what's already on its way out.
Yes, we deliver business orders nationwide, whether that's one regular account or several customer sites in different parts of the country.
It depends on things like your order volumes, how much storage you need and how deliveries are scheduled, so we don't work to a flat rate without understanding your business first. For an accurate cost for your own business, get in touch with the team and we'll work out a quote based on what you actually need.
Talk to SFI about B2B fulfilment
If you're supplying stock to other businesses rather than individual consumers, and you want a fulfilment partner who understands purchase orders, pallets and booking-in slots rather than treating every order like a parcel, get in touch with the SFI team for a free, no-obligation quote.