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Frequently Asked Questions
Yes — no job is too big or too small. Whether it’s a single workstation installation or a full-scale rollout of 2,000 desks, or moving a handful of staff or 500, we have the resources and flexibility to deliver.
Absolutely. We regularly deliver and install across the UK under long-term distribution contracts and multi-site projects. We also service parts of Europe as needed.
Yes. We hold ISO 9001 accreditation and are proud members of the UK Warehousing Association (UKWA), Road Haulage Association (RHA), and OFAS (Office Furniture Advisory Service).
Yes. Our fleet is FORS (Fleet Operators Recognition Scheme) registered, including Mercedes Sprinter, Luton vans, 7.5t vehicles, and 18t trucks.
For certain service tasks, we use smaller vans like Citroën Berlingo.
Yes. We carry:
- £5,000,000 Public / Products Liability
- £10,000,000 Employers’ Liability Insurance
- All goods-in-transit are covered under standard RHA terms (details available on request)
No, but our sister company does! Head over to The Box Co. or send an email to hello@theboxco.co.uk and someone will help you with a quote.
Yes. Our headquarters includes a 45,000 sq ft warehouse in West London, but we also maintain additional storage sites across the UK to ensure proximity, flexibility, and faster service for clients outside the capital.
Definitely. Our installation teams are extensively trained and experienced with high-spec product lines, including trading desks, integrated IT furniture, and complex systems.
We have worked across full product portfolios of all top manufacturers and comply with all site-specific regulations.
Lead time depends on scope, location, and complexity. For local deliveries and smaller installations, we often can mobilise within days.
For larger or multi-site projects, lead times range from 2–6 weeks for planning, site surveys, and scheduling. We always aim for transparent lead times once project parameters are known.
Safety and compliance are central to our operations. Our standards include:
- CSCS-certified, first-aid trained crews
- Comprehensive risk assessments and method statements for every site
- Partnership with Ovaltech for H&S audits
- Full insurance coverage and RHA terms adherence
- Strict adherence to client site security protocols, including airside and secure premises
